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SRIVIKA

Cancellation & Refund Policy

Cancellation Policy: Given the operational challenges, we do not have order cancellations. We kindly ask customers to refrain from making impulsive orders. Return Policy: We have a 2-day return policy, meaning you have 2 days from the delivery date to initiate a return. We only accept returns for items that are damaged during shipping. Please note that an unboxing video is required for us to issue the refund. Return Registration Process Step 1. You can send us the unboxing video at srivika2025@gmail.com within 48 hours of receiving the package. Step 2. Our team will review and approve your return. Step 3. Once your return is approved, you can courier your package back to us as we do not offer pick-up service. Please ensure to use the same packing box. Step 4. Once received here, we will quality check the products and then initiate the refund. Please contact us for more details on returning an item. Thank you.